Please visit the “Get Started” link on our website to set up an account. Once a profile is created, you can then visit the “Order” tab on our homepage to begin placing your order.

Yes. Meal plans are subscriptions and charges will recur weekly, biweekly or monthly based on billing preferences.

No. Meal plans are just one of the options we offer. Customers also have the ability to order a la carte, or buy the pound. With these options, you will only receive food when an order is placed.

Yes, a one-time bag fee of $10/bag is required. This bag ensures that your food remains at a safe temperature during the transport and delivery process. All unreturned bags are subject to a $10 fee per bag.

No, you do not have to be home for delivery. Our meals stay fresh in the cooler bag for up to eight (8) hours. Our delivery team will place your cooler bag and meals in your designated delivery spot (if a specific spot is not designated, the delivery will be placed at the front door). Once delivered, a notification will be sent to the email and phone number linked to the account. Unfortunately we can not be held liable for deliveries once they have reached their destination. To keep deliveries as secure as possible we do recommend having them placed in an inconspicuous spot or on a back porch if possible.

After you have unpacked your meals, please place the ice packs in the cooler bag to thaw. The cooler bag and thawed ice packs should be placed in your designated delivery spot the evening before your next scheduled delivery. ***PLEASE DO NOT THROW ICE PACKS AWAY*** If ice packs are not returned, there will be a $5 fee per missing ice pack charged to the card on file.

Yes. Please log into your profile. Once logged in, please choose “Subscription” on the left. From here you can pause an upcoming delivery. Once paused, a prepaid delivery day will automatically be added to the end of your subscription.

You can do this in your Go Healthy Meal Plan profile. An email confirmation will be sent once cancelled. Cancellations for Sunday delivery must be received before 5AM on Wednesday. If cancelling a Wednesday delivery, a cancellation request must be received by 5AM on Friday. Requests received after Friday at 4:00 PM will be processed on the following Monday. *** Any refunds due to cancellation will be given in the form of a credit on the Go Healthy Meal Plan account not to the credit card on file***

Menus can be accessed by clicking the “View Menu” tab on the home screen or by clicking the “order” tab on the home screen and then selecting “A la carte”.

Please email gohealthy@gohealthymealplan.com and your email will be responded to within twenty-four (24) hours.

If you’d like to receive an order for Sunday delivery, you must place your order before the previous Wednesday at 5 PM. If you’d like to receive an order for Wednesday delivery, you must place your order before the previous Saturday at 5 PM.